We welcome your questions or feedback on any aspect of our business. We are also keen to listen to what you think about this website and how it might be developed.
Consumer enquiries (1-800-932-9326)
Our Consumer Relations department is available to respond to any requests or contacts from adult consumers.
It aims to:
Provide an immediate response to adult consumers contacting our company
Use consumer feedback to improve the quality of our products
You can contact us via the online form and one of our coordinators will reply to you as soon as possible.
Alternatively you can speak to one of our coordinators about any of our products by calling our Consumer Response line on 1–800–932–9326 between 8:15am and 7pm, Eastern Standard Time, Monday to Friday.
Corporate Affairs enquiries
Imperial Tobacco Canada
3711 Saint-Antoine Street
(514) 932-6161, ext. 0